CostumeZoo.com in Bakersfield, CA Closed now

Reviews about CostumeZoo.com

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  May 14, 2020, by J Banaszewski
  I ordered a unicorn costume for my 7 year old daughter. I carefully followed the listed height and weight measurements to order a Medium. First I received a costume packaged as medium and tagged as small. They sent me a label to return it and sent me another one. This one is tagged as Medium but doesn't even get CLOSE to fitting correctly. It fits my 3 year old, unfortunately he isn't into unicorns. And now I am expected to be charged shipping to return this item that was incorrectly misrepresented? I DID email support, and they just copy pasted their return policy, Not helpful! I don't want to pay shipping and a 15% restocking fee for a defectively sized product. I got out the measuring tape and it is in fact consistent with 2t/3t.